What payment methods do you accept?
We accept all major debit and credit cards including Visa, MasterCard and Solo.
When making a payment using your debit or credit card, please ensure your name and billing address matches the card holder address details held by your card issuer.
We also accept payment via PayPal and for Penguin Office Supplies business credit accounts.
How can I apply for a credit account?
It will take just a few minutes to complete the application for an Penguin Office Supplies business account, with all decisions made within two business hours.
If you are a new business customer, you will need to register with us first or you can apply for an account when you are placing your first order during checkout.
Existing business customers can apply for a credit account while paying for an order during checkout or you can start an application now.
If you have a personal account and would like to switch to a business account, please call 0808 178 0118 to discuss changing your account.
Are my online payments secure?
We guarantee that all credit card transactions processed through our site are secure, with all payments transmitted automatically by RBS Worldpay.
To reduce risk of fraud, identity theft, and other illegitimate practices associated with online payments, we have introduced additional authorisation technology - 3-D Secure (3DS). 3DS authentication process will require you to complete an additional verification step with your card issuer, providing digital certificates to confirm the identity of all parties involved in the transaction. This ensures maximum security.